Paste these into Microsoft Forms, Google Forms, Typeform or your engagement tool. Keep it anonymous to get honest answers. Use a simple 4-point scale where shown. Aim for a good cross-section of teams, then look at the spread, not just the average.
How capable is your workforce with AI?
- How often do you use AI tools (e.g. ChatGPT, Copilot, Claude) for work?Never · Occasionally · Weekly · Daily
- How confident are you using AI for tasks in your role?Not at all · A little · Fairly · Very
- Have you had any training on using AI at work?None · A little/ad hoc · Some structured · Thorough
- Can you write a prompt that gets a genuinely useful result?No · Sometimes · Usually · Reliably
- Has AI saved you meaningful time on a real task in your role?No · A little · Noticeably · Significantly
- Do you know which AI tools are approved for use here, and how to use them?No · Vaguely · Mostly · Clearly
How exposed is your workforce?
- Do you know what information you must not put into AI tools?No · Roughly · Mostly · Clearly
- Have you used a personal or free AI tool for work tasks?Often · Sometimes · Rarely · Never(reverse-scored: “shadow AI”)
- Do you check AI outputs for accuracy before relying on them?Rarely · Sometimes · Usually · Always
- Are you aware your organisation has an AI use policy?No · Heard of it · Aware · Read it
- Do you understand that AI can be confidently wrong (hallucinate) or biased?No · Somewhat · Mostly · Fully
- Where AI helps with decisions about people or customers, do you keep a human in the loop?Rarely · Sometimes · Usually · Always (or N/A)
One free-text question worth adding
- What would help you use AI more confidently and safely in your role?Free text; often the most useful answer you'll get.
How to read the results
Score each answer 0–3 (left to right; reverse the shadow-AI question). Average Part A and Part B separately to get a fluency score and a safety score for each team, then plot them:
- Low fluency, low safety: highest priority. Start with foundational, hands-on training and clear guardrails.
- High fluency, low safety: the dangerous quadrant. People are capable but cutting corners; prioritise safe-use and policy.
- Low fluency, high safety: cautious but underpowered; focus on confidence and practical skills.
- High fluency, high safety: your champions; use them to lift others.
Look at the spread across teams, not just the average; that's where the plan comes from.
Want the editable template + scoring sheet?
We'll email a ready-to-send version (Forms/Sheets) with the 0–3 scoring built in. No spam.
Got your results? Turn them into a plan.
The AI Fluency Roadmap turns your survey data into a sequenced plan to move your workforce up the curve, and the workshop delivers it.
Use freely within your organisation. Educational tool, not legal advice.